In addition to the articles, links, and advice offered on the rest of the conflict management and resolution help areas on this site, we've also added some instructional and informative videos about conflict management, negotiation, and related topics. All are available free of charge.

Negotiation

Negotiation is a process that can be used during conflict, or to prevent conflict from flaring up.

• NEGOTIATION The art of survival & craft of winning
• Comparing American and Chinese Negotiation Styles
• Negotiating In Organizations (practical tips and advice)
• Negotiation - Bonner's Lemon Law
• Salary Negotiation Tips (audio only)
• How to Negotiate Candidate Salary and Compensation for Job (for employers, recruiters)
• Negotiating Within Organizations
• Speak First - Communication Training - Negotiation Skills
• Negotiation Skills Seminar Excerpt (from Asia)
• Secrets of Negotiating - Roger Dawson

Conflict (General)

• Conflict Management Basics (Skit based)
• Say NO and Still Get To YES - A Brief Video Interview With William Ury

Communication and Conflict

There's no question that how we communicate dictates how often we create conflict with others and the severity of that conflict. In this section we'll have videos on communication / conflict related topics.

• Effective Communication no. 3 - Declarative I-Messages
• Dealing With a Difficult Boss - Part I