Effective Communication no. 3 - Declarative I-Messages

We can learn to exprress our needs simply and lovingly without fearing or demanding.  That means better communication, with much less conflict.

A really good presentation about effective communication and how to use declarative I- messages. This clip is useful for improving your communications at home and at your workplace. I- messages communicate feelings, beliefs, needs, and reactions. View this clip to learn how to refine your I-messages and learn how to understand others I-messages.