Facilitation: Understanding Facilitation

The JAD Process & Facilitation
By Roman Soltyis - Joint Application Design (JAD) is an interactive systems design concept involving discussion groups in a workshop setting. JAD was developed by Chuck Morris of IBM Raleigh and Tony Crawford of IBM Toronto. In 1980 Tony and Chuck taught JAD in Toronto and Tony led several workshops to prove the concept (Added: 2-Jun-2001 Hits: 181 )

Is silence means agreement a good ground rule?
By Sarah Sheard - If there is no contention, does that means that there is agreement? Some groups use "Silence Means Agreement" to speed up decisions and move the discussion along. If no one objects to a decision, it is implemented as having full consensus. (Added: 2-Jun-2001 Hits: 185 )

The Power of Introductions
By Susan Parks - As all facilitators know, one of the most critical factors to successful sessions is open, candid discussion by all participants. Yet this type of discussion is often difficult to achieve. There are several barriers: participants may not work together or know each other, there may not be a level of trust or knowledge of individual expertise, or participants may have a one-dimensional view of each other. (Added: 2-Jun-2001 Hits: 190 )