Top : Conflict Management Skills

Dealing with conflict effectively involves learning and using a wide variety of skills and techniques, from mental and cognitive skills, to emotional skills through to specific behaviors. Here you can develop conflict resolution skills.

 

Conflict Advice and Readings In This Section

• The Development of a Culture of Peace through Elementary Schools in Canada

  By Ashley Ward - Read how this author believes that elementary school teachers can influence peace in the classroom that hopefully reduces personal conflict later in life. (Added: 1-Dec-2008 Hits: 401 )

• Hints for Resolving Conflicts: Defensive Behavior

  By William Uny - Here's some good advice for coping with defensive behavior. Learn how you can recognize defensive behavior, cope with it, and then resolve any resulting conflicts. (Added: 31-Oct-2008 Hits: 820 )

• What if You're Right in Conflict

  By Maria Boomhower - I'm sure while arguing with someone you have said to yourself "I'm right. The other person is wrong!". What do you do if you are truly right when arguing with someone? If you're like most people in this situtation, you would try to tell them that you are right. By forcing your reason on someone else you will keep arguing. You must understand perception to solve this problem. (Added: 12-Jun-2007 Hits: 909 )

• I-Messages and You-Messages in De-escalating Conflict

  By Heidi Burgess - One of the easiest ways to defuse an interpersonal conflict is to avoid accusatory or escalatory language. One way to do this is by using statements about yourself and your feelings (called "I-messages" because they start with "I feel" or "I felt"), instead of "you-messages," which start with an accusation, such as, "You did this (bad thing)," or, "You are (another bad thing)." (Added: 15-Dec-2006 Hits: 686 )

• Frames, Framing, and Reframing, and Conflict Skill

  By Sanda Kaufman - How you perceive the other person and the issues, and conflict, determines your ability to manage and resolve conflict. Framing (and reframing) is a technique to help you mentally shift yourself into a set of more constructive perceptions about the conflict. (Added: 15-Dec-2006 Hits: 1065 )

 

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