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Teams and work groups almost always have to deal with within team and group conflict. Learn about how to best deal with conflicts within teams from these materials.

 

Conflict Advice and Readings In This Section

• Constructive Management of Conflict in Groups

  By Rex C. Mitchell, Ph.D. - Conflict is inevitable in groups, and its management (and mismanagement) has strong effects on group dynamics. Therefore, it is critically important for specialists in group work to understand conflict and how to manage it constructively. This article provides a concise overview of important conflict management concepts and strategies for those working in group settings. Presented first is a brief conceptual basis for understanding conflict and group members' behavior when in conflict, followed by specific recommendations for managing and making use of conflict in groups. (Added: 18-Nov-2003 Hits: 798 )

• Managing Work Team Conflict: Assessment & Preventative Strategies

  By Debbi Wagner-Johnson - Conflict cannot be avoided since it is an inevitable aspect of work teams. This paper will discuss the two types of conflict (i.e., affect and task), describe the benefits and detriments of conflict, and present the causes of conflict. Strategies will also be presented to prevent and to effectively manage conflict. Moreover, a conflict checklist (i.e., Teams and Conflict Checklist or TACC) will be presented as a tool to help teams identify the perceived presence of conflict. Although conflict is an inevitable aspect of team development, conflict can provide the basis for constructive and beneficial outcomes by identifying and managing conflict effectively. (Added: 13-Oct-2003 Hits: 1197 )

• Managing Conflict In Work Teams

  By Michael Kennedy - The role of conflict in work teams is determined by the manner in which it is managed. Conflict is a driving force of change that can result in improved decision-making processes and progressive team development. However, teams must learn to be confrontational without destroying the team process. Teams are able to handle conflict and perform at a high level by following a framework of communication needed for managing conflict constructively. Teams capable of mediating their own conflicts, improve both productivity and member relationships (Added: 13-Oct-2003 Hits: 858 )

• Tuckman Theory or Storming Norming from WUJS

  By WUJS - As a group or organization forms, it goes through certain predictable stages, progressing from a collection of individuals to a cohesive group working together for a common cause. (Added: 16-Oct-2002 Hits: 409 )

• Reducing Conflict in Teams

  By Lynda Ford - One of the questions that inevitably surfaces during team training relates to conflict. Usually, it comes up during the Storming Stage of team development. Here are a baker's dozen worth of tips to reduce team conflict. (Added: 21-Sep-2001 Hits: 756 )

• Teambuilding And Conflict

  By Peter Grazier - In team building, you will hear people say that %u201Cconflict%u201D is good for teams, and so they encourage it. What I think they mean is that %u201Cdisagreement%u201D is good for teams. Conflict has an emotional component that tends to be destructive, whereas, disagreement is a non-emotional presentation of differing viewpoints. (Added: 20-Apr-2001 Hits: 714 )

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