Conflict: Understanding Conflict

How Do You Tell the CEO that His/Her Baby is Ugly?
By Mary Rau-Foster - Much has been written about corporate culture and the conflict it creates: how to evaluate it, how to influence it, and how to change it. There is danger in dismissing the idea of corporate culture as another one of those new-age concepts dreamt up by some annoying self-proclaimed business guru. (Added: 10-Mar-2003 Hits: 142 )

Has Turf Guarding Become an Olympic Sport? Managing Workplace Conflict
By Mary Rau-Foster - Turf guarding, the protection of perceived personal power, status and responsibility, is a covert part of every workplace environment and creates a great deal of conflict. (Added: 10-Mar-2003 Hits: 159 )

Seven Steps to Handling Interpersonal Differences
By Daniel Robin - Make no mistake: resolving differences through negotiation is not a logical, linear process. However, this model can serve as a framework for staying on track and learning how and where things go wrong. These seven steps progress from how you might want to begin an effort to resolve differences to how you'd want to complete that effort. Remember to prepare by writing down your goal before taking your first step. Enjoy the dance! (Added: 10-Mar-2003 Hits: 255 )

A Better Workplace - Article: Seven Attitudes to Dissolve Conflicts
By Daniel Robins - If you notice yourself getting dug in or angry in the face of differing views, ask for a time out and step out of the content for a moment and notice if you are presently moving toward your true goal. If not, or if the situation is just getting too uncomfortable, check to see which of the seven strategies shown below would be most helpful in turning your conflict into collaboration. (Added: 10-Mar-2003 Hits: 256 )

It's a Whole New World: Is Your Management Style Up To Date?
By Mary Rau-Foster - What influences an employee's ethics and values in the workplace? Do they differ from generation to generation? How does this create conflict? (Added: 10-Mar-2003 Hits: 154 )

The Gentle Art of Confrontation
By Daniel Robin - Process improvement approach to dealing with conflicts: confront people in ways that they can hear and understand the substance of what you are saying (so they actually listen). By building a workplace based on agreements, you’ll get more trust, openness, and honesty so that when things go wrong, "confrontation" is no longer necessary. These proven techniques show you how to prevent patterns of defensiveness and increase workplace collaboration. (Added: 10-Mar-2003 Hits: 244 )