Conflict: Understanding Conflict

Resolving Conflict Between Your Managers
By Stever Robbins - When two of your top people are at each other's throats, you've got to step in and help them make peace. (Added: 13-Oct-2003 Hits: 267 )

Managing Conflict In Work Teams
By Michael Kennedy - The role of conflict in work teams is determined by the manner in which it is managed. Conflict is a driving force of change that can result in improved decision-making processes and progressive team development. However, teams must learn to be confrontational without destroying the team process. Teams are able to handle conflict and perform at a high level by following a framework of communication needed for managing conflict constructively. Teams capable of mediating their own conflicts, improve both productivity and member relationships. (Added: 13-Oct-2003 Hits: 466 )

INTERCULTURAL CONFLICT MANAGEMENT: A MINDFUL APPROACH
By Stella Ting-Toomey - Intercultural miscommunication and misattributions often underscore intercultural conflict. Individuals coming from two contrastive cultural communities bring with them different value assumptions, expectations, verbal and nonverbal habits, and interaction scripts that influence the conflict process. Intercultural conflict is defined as the perceived or actual incompatibility of values, norms, processes, or goals between a minimum of two cultural parties over content, identity, relational, and procedural issues. (Added: 13-Oct-2003 Hits: 421 )

Managing Work Team Conflict: Assessment & Preventative Strategies
By Debbi Wagner-Johnson - Conflict cannot be avoided since it is an inevitable aspect of work teams. This paper will discuss the two types of conflict (i.e., affect and task), describe the benefits and detriments of conflict, and present the causes of conflict. Strategies will also be presented to prevent and to effectively manage conflict. Moreover, a conflict checklist (i.e., Teams and Conflict Checklist or TACC) will be presented as a tool to help teams identify the perceived presence of conflict. Although conflict is an inevitable aspect of team development, conflict can provide the basis for constructive and beneficial outcomes by identifying and managing conflict effectively. (Added: 13-Oct-2003 Hits: 501 )

Managing Administrative Conflicts - Research
By Garee Earnest - Dealing with conflict between and among individuals can be a frustrating and uncomfortable experience for administrators. When conflict occurs, "strong feelings are aroused, objectivity flies out the window, egos are threatened, and personal relationships are placed in jeopardy" (Schmidt and Tannenbaum, 1960). To be successful administrators, Extension directors and district directors must be able to manage conflict situations effectively. This requires using different conflict management styles, depending upon the conflict situation faced. (Added: 13-Oct-2003 Hits: 235 )

When to Engage, When Not to Engage
By Daniel Robin - Ever notice that with some people you can sit and rationally discuss how differently you see things, and nobody gets hurt? Yet, with others, the small stuff quickly becomes big stuff. What makes the difference? When you think back on the successful disagreements you've had in your life (the ones that ended without loss of hair or dignity, or that actually led to a creative solution), what do they have in common? Because conflict is such a "growth industry," healthy workplace relationships are as essential as they are unusual. This article will highlight tools to help us decide when to dive in and when to observe, detach, or carefully step around the "hornet's nest." (Added: 10-Mar-2003 Hits: 249 )