Conflict: Understanding Conflict

The Many Costs of Conflict
By Stewart Levine - In 1994, 18 million cases were filed in U.S. courts at a cost of $300 billion. 20% of Fortune 500 senior executivesā€™ time is spent in litigation-related activities. Imagine the tally that adds up to. Itā€™s commonplace for legal fees to exceed the value of the amount at stake. Years ago, if a situation had more than $100,000 at stake, litigation was a viable alternative. Today the benchmark is $1 million and growing quickly. Following the old paradigm is very costly! The cost of conflict represents a resource drain of huge proportion and a source of great unhappiness and discomfort. (Added: 18-Nov-2003 Hits: 704 )

Conflict Resolution in the Workplace
By Christine Kemp-Longmore - Conflict is an inevitable aspect of life. If the process of conflict resolution is viewed as an opportunity for growth and change in a work environment, the potential for a positive outcome is great. On an individual level, the ability to solve problems or manage change plays an important role in one's success. In the same way, the overall ability of a company to solve problems through collaborative efforts, has a strong impact on the organization's bottom line and overall success. ^pop (Added: 18-Nov-2003 Hits: 5044 )

21 Common Mistakes to Avoid When Responding to Conflict
By Wayne Burleson - The following is a list of common mistakes that we all make at sometime when responding to conflict. If we can just take back our responsibility and become more aware of how negative some of our actions are, then we can learn to become better peacemakers. Our war-making effort lets conflict control our lives or even ruin them. ^pop (Added: 18-Nov-2003 Hits: 4948 )

Conflict Styles & Styles Matrix
By NA - There are two major concerns in a conflict. The first concern is achieving your personal goals. You are in conflict because you have a goal that conflicts with another personķs goal. You goal may be highly important to you, or it may be of little importance. The second concern is keeping a good working relationship with the other person. You may need to work effectively with the person in the future. How important your personal goals are to you and how important the relationship is to you affects how you act in a conflict. Given these two concerns, five styles of managing conflicts can be identified. Includes quick questionnaire (Added: 13-Oct-2003 Hits: 447 )

The Role of Top Management Team Conflict
By George H. Tompson - Various disciplines have offered prescriptions indicating that intragroup conflict is useful for enhancing group decision-making effectiveness. This paper will deconstruct the notion that intragroup conflict facilitates decision-making by exposing four assumptions that form the basis for the prescriptions that have been offered in the literature (Added: 13-Oct-2003 Hits: 359 )

Hocker and Wilmot / Conflict Mapping - Comprehensive Assessment Guides
By NA - Conflict assessment is the process of systematic collection of information about the dynamics of a conflict. The guides stress open-ended, participant-based data as the path to specifying conflict processes. Such approaches are particularly useful for third parties such as intervention agents and students wishing to study a particular conflict. As a party to the conflict, one can use the guides to collect information from himself or herself and the other party about the conflict. In either case, one needs to use primary information from the parties -for they are the ones who created and maintain the conflict. (Added: 13-Oct-2003 Hits: 357 )