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Top : Communication
Communication is both a cause of conflict and the prime tool for addressing and managing it. Learn about effective communication techniques here.
Conflict Advice and Readings In This Section
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How Not To Complain, With 4 Tips For Success
By David Burns - Expressing your complaints has the potential for making conflict. Here's how to complain with the conflict. (Added: 28-Nov-2008 Hits: 642 )
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How to Write a Letter of Complaint
By n a - Here's how to write a letter of complaint without severing your business or personal relationship. This article includes a sample complaint letter. (Added: 28-Nov-2008 Hits: 787 )
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Writing Killer Complaint Letters Perfect Your Writing Skills, Get Published, Write More Powerful Business Letters
By Shaun Fawcett - Your complaint letters should be written not to inflame, but to convince your audience to take corrective action. Learn how here. (Added: 28-Nov-2008 Hits: 477 )
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Complaining: How To Get What You Want
By Joanna Robinson - Complaining effectively can get you the results that you want. It can also be done in a professional manner that will diffuse conflict or hostility. Learn how to do so by reading this information. (Added: 28-Nov-2008 Hits: 467 )
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Civility in Public Discourse
By Guy Burgess, Ph.D. and Heidi Burgess, Ph.D. - Many experts have commented on the lack of civility in public life and politics, and others have suggested our society has become less civil. Here's a good discussion of the topic. (Added: 19-Jul-2007 Hits: 1041 )
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A Shining Example of Communication and Conflict (Conflict Insight)
By Don Doman - Using examples from several well known movies (The Shining, 2001 A Space Odyssey), the author explains the link between conflict and communication as it exists within the workplace. (Added: 17-Mar-2006 Hits: 1472 )
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Pages Updated On:
7-Dec-2011
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20:54:48
