Summary: A lighter but no less useful article
on the process of managing anger. Cooling off your
anger is often a first step in dealing with conflict
more effectively, since an angry person usually does
things that throw gasoline on the fire of conflict.
For those of you who have been living in a cave for
most of your lives, you can translate the “torqued”
in the heading of this article to “mad” or “angry”.
For today’s discussion of anger, let’s quantify the
intensity of our focus with the words “downright,
PO’d!” I think that’s quite clear. Let’s proceed.
The first question is “What makes you really angry
(as in PO’d)?”
Inconsiderate, rude people? Bad drivers? Lousy service?
Brainless bosses? Dumb subordinates? Idiot lawyers?
Answering machines? The government? Waiting in line?
Foreigners? Big business? Potholes? Traffic jams?
Airports? The news? TV programming? Your significant
other? Your kids? Your neighbors? Uncle Harold? Aunt
Edna? The stupid dog? The dumb car? The danged washing
machine? Your lost keys? The toilet? The pillow? Your
socks?
Wanna know what makes me really, really mad?
Nothing…
Hmmm, OK – how about what sometimes makes me upset
and sort of irritated?
That would be me.
Huh?
Me. Just me. I’m the one who “makes” me upset and
sort of irritated once in a while. I’m the only one
who can “make” me do that. No one else, no event,
no situation can make me get mad. Our anger doesn’t
come from the outside. It can’t. It’s strictly an
internal emotion that surges – and sometimes even
erupts – as the result of our perception and feelings
about an “outside” situation.
From the way it looks, we humans are probably designed
and assembled with the brain wiring and foundation
programming it takes to feel and express anger. Although
experts disagree on the ability to logically differentiate
between anger and distress in very young infants,
we parents can all remember the early signals of displeasure
to varying degrees in our youngin’s. Spitting the
strained peas in Grandma’s face is a good example.
How did we learn how to be angry? From our exposure
to anger around our humble abode and in the rest of
our environment in our early years, we learned that
getting hacked off is just what we humans do when
we’re not pleased with a given situation. We learned
that it’s OK – and sometimes even expected – that
we make a yucky face, clench our fists, stomp our
feet, beat on the table and scream obscenities at
the top of our lungs (another strange expression that
I suppose is not to be confused with using the middle
or lower part of our lungs…our language is weird…).
We learned – and duly programmed our subconscious
– to react to the displeasing events in our lives
with the appropriate (or for us personally – applicable)
level and intensity of anger.
Guess what? It doesn’t need to be like that. We all
have the ability to reprogram our little minds to
respond to the displeasing events in our lives in
a less stressful and much quieter manner. No, it’s
not necessarily easy to do however, once we recognize
and admit that our mega-anger is not something that
is just normally a part of human nature – and that
we do have the ability to consciously control it –
we have completed a huge step in the right direction.
Becoming hacked off is an automatic decision our minds
make for us. Not becoming angry then, must be a conscious
decision we make that will override our automatic
one.
You might try this. The next time you feel the anger
starting to surge, take just a couple of seconds –
or a few minutes or longer - to realize what is happening,
think briefly about the event or person who is triggering
the anger, then decide if you really want to let your
subconscious continue on it’s programmed path – or
if you want to consciously step in and modify this
effort. Anger toward a person or situation can be
expressed assertively – not aggressively - at a reasonable
volume while being respectful of the rights and opinions
of others. This can lead to open communications and
a resolution of the problem. Will it? Who knows but
it’s worth a shot. Sure beats knocking somebody’s
skull in.
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the flames have started. Click
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In the cooling-off period, you might just discover
that the situation was not nearly as critical as you
had first imagined. Perhaps someone (maybe you?) didn’t
have all the facts and the conflict was the just result
of a misunderstanding. Maybe once you stand back and
see the circumstances from a slightly different perspective,
you might decide the whole thing was pretty silly
to start with and there is nothing really worth pursuing.
Or, you may even admit that entire situation was completely
out of your control (influence) so getting angry is
just a futile waste of energy.
Probably the worst thing anyone could do is suppress
the anger. To tuck it away deep down inside. This
could lead to major problems later either in a potential
catastrophic confrontation, in a “torpedoing” of the
other person – or in an eating away of your mental/emotional
stability or deterioration of your physical being.
Not a good thing to have happen.
Anger toward an object (car, refrigerator, keys)
is pretty much a waste of effort and energy. It’s
likely a situation (danged car broke and I don’t have
the coins to fix it) or ourselves (I don’t know how
to fix the danged car) that we’re angry at. Stuff
happens – and sometimes we even help it happen by
ignoring signals that sooner or later we’ll need to
do something to take care of an impending problem.
So now it’s “later” – and we need to fix something.
Stop Letting
Conflict Control YOU
Learn to manage conflict by "using your head",
rather than your heart. Find out about pro's and con's of different conflict
methods. Click
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Anger, at a considerably lower intensity than downright
PO’d, can be beneficial in that it can help us identify
situations that we might want to address – either
in an external situation or within ourselves. Anger
is not all as bad as some folks would lead us to believe.
The important thing is that we recognize its source
(that’d be us) and take whatever steps are needed
to bring it back under our conscious control. This
includes professional counseling if necessary.
Life’s too short to for us to eat up a bunch of time
being angry. Why don’t we all just have a super-duper
triple sized banana split instead? Just a thought…
About The Author
Gene, through NuPathz.com,
provides an easy reading self-help blog along with
affordable books and materials written to help folks
find the road to a more enjoyable lifestyle, to pass
on some of life’s “secrets for survival” in a chaotic
world & offer a few smiles along the way. It's a down-to-earth,
simple approach to discovering a better life. You
can visit Gene at http://www.nupathz.com/
Conflict
Prevention In The Workplace - Using Cooperative Communication
is one of the few books that explains how to prevent
conflict rather than manage it. Learn how to modify
what and how you communicate to reduce unnecessary personality
conflicts. Available in print or electronic format you
can preview or get more information by clicking
here.
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To Use Your Head When Dealing With Conflict
The
choices you make when involved in conflict determine
whether good comes from it or bad. Using Your Head
to Manage Conflict Helpcard explains your various
conflict management options, and when to use each
one.
Stop
reacting and start thinking and making the right conflict
management decisions.